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Telephone Calls

A woman signs “I love you” in American sign language toward a deaf person in prison. Between them is a stream of “DOC”-branded paperwork, letters and money that signify how deaf people in prison without access to video calls and video relay services also lose access to information and communication with loved ones.
News March 21, 2023
‘Prison Within a Prison’: New Mandate Offers Lifeline for Deaf People in Custody
The new rule, which goes in effect in January 2024, applies to phone companies serving prisons, jails and detention facilities nationwide.
By
An illustration shows a man in prison with an upset expression on his face on the left, calling his family outside of prison, who are on the right side of the image, and also have upset expressions. In the background is an image of a prison on the left, and a home on the right. Dollars float in the foreground of the image, and two arrows pointing upwards indicate the rising cost of calls.
Cleveland February 1, 2023
The High Cost of a Conversation From Cuyahoga County Jail
Phone calls from this Ohio county jail cost eight times as much as calls from any Ohio state prison.
By
Life Inside August 12, 2021
Stopping Violence Over Prison Phone Time? There’s an App for That.
While Corey Devon Arthur was quarantining, people in the unit got tablets equipped with telephone apps. “If we all had the option to use a phone app, the value of violence would plunge,” he writes.
By Corey Devon Arthur
The System November 13, 2020
Life Behind the Wall
Sure, prisons and jails are dangerous places. But everyday life inside isn’t as explosive as TV and movies make it look.
By and
Life Inside January 30, 2020
Game of Phones
In a prison where 200 men share eight phones, making back-to-back calls is like challenging the guy behind you to a duel.
By Olethus Hill Jr.
Securus Technologies provides phone services to more than 2,200 correctional facilities, including the York Community Reintegration Center in Niantic, Conn.
Commentary July 11, 2018
This Call May be Monopolized and Recorded
Advocates say prison phone companies’ merger diminishes competition
By Bianca Tylek and Connor Mccleskey
Life Inside January 11, 2018
The Curious Case of the Prisoners in the Wrong Cellblock
A mystery unfolds during an urgent phone call.
By Sterling R. Cunio
Life Inside October 6, 2016
How a Phone Changed My Life on Death Row
“I felt like a virgin on my wedding night — eager to put this thing to use, not sure if it’ll hurt.”
By
Life Inside April 28, 2016
How I Break Prison Rules to Keep in Touch with My Family
“Sometimes I won’t hear from my family in years.”
By Anonymous
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